We're here to help you succeed with your Elexio software! For best results:

  1. First, check here in the Help Center for a solution. If you still can't find what you need, then...
  2. Submit a support request in account.elexio.com. Or, email support@elexio.com.
  3. Need more immediate help? Call 717-689-8000 #2 (M-F 9-5, Sun 8-5 Eastern Time).

Welcome to the Help Center!

Here you'll find help for all your Elexio products. Select All Products for a comprehensive search of all our help material or use the tabs above to filter by product. In each tab, a table of contents is provided to filter by category.

If you can't find what you're looking for, you're always welcome to open a support request by emailing support@elexio.com. We do our best to reply in 8 business hours or less.

For more personalized assistance, sign up for our live Q&A sessions under the Help tab in the Account Center.

New Admin Help

What do we have (I'm new here)?

Email Help

Domain name based email (ex: johndoe@mydomain.com) is included with your Elexio Website for a minimal monthly fee. For email help resources, please see Working with Elexio Email (MailEnable).


IntelliSite is Elexio's legacy Content Management System. All help material for IntelliSite is found within your website Updates area (mydomain.com/updates) after clicking on Help.

Elexio Software Suite

The Elexio suite integrates your website, database, mobile app and check-in. Since our software shares one database, when information is updated in any one place, it's up-to-date everywhere in the whole suite. Listed below are Elexio's individual products.

Elexio Website is our website Content Management System (CMS). It allows you to easily update and manage your website and can be integrated with your database.

Elexio Database is our Church Management Software solution. Powerful and easy-to-use, it's designed to help you manage all aspects of your church.

Elexio Mobile is the mobile app included free with your database. It provides quick access to your church directory on your smart-phone.

Elexio Check-In is an electronic church check-in system that syncs with your database.


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