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Last Updated: 6/17/14

What if a person forgets their PIN?

If a person forgets their PIN, an administrative staff member can access their account using the User Name and PIN Access option and to entering the Master Kiosk Passcode. The person can then select Edit My Account and change their PIN in the Information screen.

Make sure the Update Personal Info includes the PIN field, the User Name and PIN Access system option is set to Yes and that the Master Kiosk Passcode has been defined.

See Also

How does a person change their PIN?

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