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Last Updated: 11/11/2015

Emailing Reports from Database for Mac

Important Update:

As of November 2015, we released a new way of connecting to our Mac Server. The below pertains to our former Mac Solution. If you've not already, we recommend transitioning to our new solution instead. Please find transition instructions at http://help.elexio.com/database/mac/overview. 

To email reports from the Mac version, you must export your report to your local drive as a file that can be attached. First make sure that you have your Mac's Public Folder setup as a drive that Remote Desktop Connection can recognize. If you do not have any drives set up in RDC preferences, you will not be able to save files to your Mac. Follow the instructions below to check / modify your Remote Desktop Connection Drive settings:

  1. Open Elexio Database
  2. Move your cursor to the top of the screen until the RDC menu drops down
  3. Go to RDC > Preferences > Drives
  4. Select "Other Folders..." in the drop- down menu
  5. When the browser window appears, find your system's Public Folder. You can do a system search for "Public". It is the folder with the icon of a person walking on it.
  6. When you have found and selected it, go back up to the RDC menu and go to File > Save to save your changes.
  7. Close Database
  8. The next time you open the Database connection and try to export a file for an email attachment, the Public Folder should be an option for saving. When the Save As dialog box appears during the report export, click on "Computer" in the left menu and it should expand revealing your system's Public Folder as a save option. Save the file there.
  9. The file is now available to be used as an attachment in an email. Just select it from the Public Folder drive. 
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