Running the Elexio Database on a Mac
- Locate and start Microsoft Remote Desktop (Use Spotlight, Launchpad, search the Applications folder, or it may be in your Dock)
- Your PC setup is now available as a clickable button link. Select by clicking to open and login to the server.

- The first time you connect you may be prompted to verify a security certificate.

- Select "Show Certificate" and choose the checkbox to "Always trust." Save this preference and Continue to connect. The acceptance process will ask for your Mac computer login password. Enter this information to complete the trusting of the certificate so this prompt is not seen every time.

- This will open the remote connection and prompt for your Database login credentials.

- Hurray! You have logged into the Legacy Elexio Database from a Mac.
Elexio recommends that you place Microsoft Remote Desktop in the Dock or Launchpad of each Mac that will frequently access the Elexio Database.

Ending Your Database Session
It is important to note that when you're done working in the Database on your Mac, you will want to be sure to close the Database application by clicking the "X" in the upper right hand corner... NOT simply closing the Remote Desktop program. This is especially important when using a machine that multiple users share, or when multiple users would be connecting from the same IP address.

Other Mac Install Tips
If you have trouble connecting to our server it could be that your computer is being blocked by a firewall setting on your local internet access point. If you are in your church office you'll need to get your local admin to unblock Port 443 which is the standard port used for secured Remote Desktop.
Need help with this? Then use Google and search for "How to open port 443". Add the name of your router if you know it for even more specific help.
If you keep getting disconnected while you are working in Elexio Database, this is probably caused by a setting on your church's firewall. Learn more.
With Snow Leopard or earlier, we really like the "Spaces" feature because it allows you to have multiple screens running at the same time while easily switching between them. So you might want to make your Elexio Database run in its own full screen on Space 2 while all your other programs run on Space 1, for example.
- Go to System Preferences and select Expose & Spaces.
- Select the Spaces button at the top.
- Check the box to Enable Spaces.
- Then click the + sign at the bottom and add the Remote Desktop Connection app.
- Then select a Space for it to run in. (You may need to add a Space using the + button for Columns.
Limitations of the Mac Version
There are some limitations to the Mac version. They are:
- You can't work offline using our Elexio Database for Mac solution. However, if you want to use VMware or Parallels you can work offline since you'd be running the PC version in Windows on your Mac (Bootcamp works too but we're not fans of it cause you have to shut down your Mac and reboot into Windows).
- We don't offer integration with MS Office for Mac like we do for MS Office for Windows. For example, when you output a Database report to Excel you'll need to save the file to your Public folder and then manually open the file using Excel for Mac or Numbers. (On the PC we automatically open the spreadsheet in Excel for Windows).
- You can't use a check imager/reader for contribution data entry.
- We don't offer Elexio Check-In for Mac. But if you want to run Elexio Check-In on Mac hardware then use VMware or Bootcamp. For example, if you want to use iMacs for your kiosks then we recommend using Bootcamp since those machines are dedicated as kiosks.
Still Having Trouble?
Take a look at our Mac Troubleshooting Help Page.
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