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Last Updated: 11/11/2015

Printing from Database for Mac

Important Update

As of November 2015, we released a new way of connecting to our Mac Server. The below pertains to our former Mac Solution. If you've not already, we recommend transitioning to our new solution instead. Please find transition instructions at http://help.elexio.com/database/mac/overview. 

To print from the Mac version, you must first make sure that your printer is properly set up as one of the printers that Remote Desktop Connection can recognize. If you do not have any printers set up in RDC preferences, you will not be able to print to a local printer. Follow the instructions below to check / modify your Remote Desktop Connection printer settings:

  1. Open Elexio Database
  2. Move your cursor to the top of the screen until the RDC menu drops down
  3. Go to RDC > Preferences > Printers
  4. Check the box next to "Use a printer that is connected to the Mac"
  5. Find the printer that you want to use from the drop-down menu
  6. When you have found and selected it, go back up to the RDC menu and go to File > Save to save your changes.
  7. Close Database
  8. The next time you open the Database connection and try to print something, the printer you selected should be an option

My printer is set up, but I am still having trouble...

If you are still having trouble printing files from Database, try exporting the files to your local drive, minimizing Database (Command +2) and printing them from the Mac side. If you do not know how to do this, please take a look at Saving Files to your Mac from Database.

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