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Processing Paper Checks Online

You can use a check scanner and your FPS account (or, for organizations outside the US, your merchant account) to process your paper checks securely online. (This feature is sometimes called remote deposit).

No more trips to the bank with piles of checks!

Before proceeding, please make sure that:

  1. You are using Elexio's Financial Processing Services. Click here to review your account or sign up.
    Or Click here for more info on Elexio's Financial Processing Services.
  2. You need to have a Check Scanner that Elexio Database supports. We recommend using Magtek ImageSafe reader or Canon CR-50 multi-check scanner (scans up to 50 checks at once). More information available here.
  3. NOTE: Bill Pay checks (checks sent by a bank on behalf of a person) cannot currently be processed electronically due to bank restrictions. This is also sometimes the case with business checks.

If you meet the above criteria, follow the steps below to begin processing checks

  1. Open the Elexio Database. From the Home Screen, under Quick Links, click on Enter Contributions
  2. Under Data Entry - Setup Check Reader and click OK.
  3. Make sure the correct check reader option is selected under Contribution Detail.  Make sure that it says that the Check Reader is ready.
  4. Feed the check into the scanner
  5. On the Pending Tab, verify the scanned check information to ensure the routing and account number scanned are captured correctly. Check the box entitled Process Checks Electronically.
    1. Note - if a routing or account number has to be corrected manually it may not be accepted by the receiving bank.  If it doesn't pass the initial check (routing/account numbers must be all numeric digits and be between a certain number of characters), a warning screen will appear.
  6. After the check is Confirmed on the Pending Tab, it will have entered the Routing Number, Account Number, found the Database account linked to them, and will have saved an image of the check. 

That's it!

Note: If a check fails to process electronically, the Check Processing Failure email (found under Home/Options/Portal Options/Communications) will only go to the church as opposed to the individual whose check failed to process electronically.

Also Note: As a general best practice, we recommend saving an individual's check until you've been able to confirm that all checks have processed and been deposited into your bank account within the appropriate batch. (In the event a check fails to process, you will still have the paper copy).

Processing and Settling Times 

IMPORTANT! 

To ensure checks enter the queue the same day that they're scanned, batches are processed every day at 4PM EST. Checks scanned too late in the afternoon will not be processed until the following day.

In other words, if your church is receiving a weekly FPS deposits on Friday (our standard setup), all electronically processed checks must be scanned/confirmed by 4PM EST on Monday to appear in the Friday deposit. Any checks scanned after that time will not be deposited until the following Friday, 10 days later.

Scanning Envelopes

Scanning an envelope will not record or read the envelope number, but you can save the image to the person’s account, just like you do with the checks.

When you scan an envelope for the first time, you will get this message.  

This message will appear every time you scan an envelope unless you check the provided check-box. At that point, this message will go away for that day and will take you to the screen below where you can link to an account.

If you are seeing this message because you are scanning an envelope and not a check. choose number 1 or number 2.

Please Note: If the envelopes are wrinkled or torn, they may not scan in the check reader!

Last Updated: 12/29/2016

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